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Zoom

Owned by Zoom Video Communications

zoom.com
Privacy Panel Label
Privacy Panel
Zoom
Data Collected
Financial & Payment Datasensitive
Billing and transaction information
Message & Email Contentsensitive
Meeting and webinar audio and video content
Chat and messaging content
Email content and metadata
Biometric Datasensitive
Facial geometry and voiceprint
Children's Datasensitive
Children's educational data
Contact Info
Name and contact information
Device & Online IDs
Account and user IDs
IP address
Device identifiers
App Usage & Diagnostics
Usage and interaction data
Photos, Videos & Audio
Profile pictures
Employment & Education
Job information
Education information
Contacts / Address Book
Contact lists
Browsing & Search History
Website interaction and browsing data
Data Sharing & Use
noSold to third parties
7 recipient categories (Resellers, Vendors / service providers, Law enforcement / government agencies, …)
YESShared for advertising
YESCross-site tracking
noUsed for profiling / AI decisions
noUsed to train AI models
YESDisclosed to law enforcement
Data Uses
Core serviceSecurity / fraudAdvertisingPersonalizationAnalyticsThird-party partnerships
Data Retention
not stated (as long as required for stated purposes or by law)
Varies by data type
Includes legally mandated retention
Zoom retains personal data for as long as required to engage in the uses describ
Consumer Rights
Access
Delete
Portability
Correct
Opt-out
Security
Encrypted in transit
Encrypted at rest
?
MFA available
?
Breach notification
Browser Privacy Signals
partialGPC / DNT
This label summarizes privacy practices as disclosed in the company's privacy policy. This is not legal advice. Full policy ↗

This label summarizes privacy practices as disclosed in the company's privacy policy. It is a neutral, factual restatement — not an evaluation. What is this?

Source Evidence

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If a specific extraction below looks wrong (the quote does not match the policy, or the YES/no is misinterpreted), use the per-finding flag to help us improve.
What's on the label
Sold to third parties
no88% confidence
We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising).
Shared for advertising
YES97% confidence
Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom products and services, including our website; and to provide advertising and marketing for Zoom products and services, including targeted advertising based on your use of our website. These third-party partners may receive information about your activities on Zoom's website through third-party cookies placed on Zoom's website.
Cross-site tracking
YES90% confidence
These third-party partners may receive information about your activities on Zoom's website through third-party cookies placed on Zoom's website...including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising).
Used for profiling
no85% confidence
Zoom does not engage in this type of profiling of individuals.
Used to train AI
no99% confidence
Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom's or its third-party artificial intelligence models.
Signals & rights
Honors GPC
YES95% confidence
Residents of California, Colorado, Connecticut, Montana, Nebraska, New Hampshire, and Texas may also set the Global Privacy Control (GPC) to opt out of the 'sale' or 'sharing' of your personal information for targeted advertising for each participating browser system that you use.
Honors DNT
?85% confidence

(policy is silent on this)

Sources / Provenance

Analyzed June 3, 2026 · policy fetched June 3, 2026

Archived copy: not yet available

Source hash: 5bb6fb3f8c3f