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Character.AI

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Privacy Panel Label

Privacy Panel

Character.AI (Character Technologies, Inc.)

Data Collected

●Race, Religion & Demographicssensitive

Date of birth

Demographic information from third-party platforms (age, interests)

Sensitive personal information voluntarily provided (race, religion, sexual orientation)

●Financial & Payment Datasensitive

Payment information

●Message & Email Contentsensitive

Chat communications

Customer support messages

●Biometric Datasensitive

Voice recordings

●Precise Locationsensitive

Geolocation data

○Contact Info

Name

Email address

Phone number

○Device & Online IDs

Display name and username

General geolocation information

Device identifiers (IDFA, Android ID, IP address)

Third-party account details (username or email from social login)

○App Usage & Diagnostics

Interests and preferences

Device and browser information

○Purchases & Transactions

Purchase and transaction history

○Photos, Videos & Audio

Posted images and videos

○Browsing & Search History

Browsing and interaction data (page views, referring/exit pages, actions taken)

Data Sharing & Use

?Sold to third parties

8 recipient categories (Affiliates and subsidiaries, Vendors and service providers (data storage, technology support, customer service, content moderation), Payment processors, …)

YESShared for advertising

YESCross-site tracking

YESUsed for profiling / AI decisions

YESUsed to train AI models

YESDisclosed to law enforcement

Data Uses

Core serviceSecurity / fraudAdvertisingPersonalizationAnalyticsAI/ML trainingThird-party partnerships

Data Retention

not stated (as long as necessary for purposes, or as required by law)

Varies by data type

Includes legally mandated retention

Data is retained for as long as necessary for the purposes for which it was coll…

Consumer Rights

Access

Delete

Portability

Correct

Opt-out

Security

Encrypted in transit

Encrypted at rest

MFA available

Breach notification

Browser Privacy Signals

unknownGPC / DNT

This label summarizes privacy practices as disclosed in the company's privacy policy. This is not legal advice. Full policy ↗

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This label summarizes privacy practices as disclosed in the company's privacy policy. It is a neutral, factual restatement — not an evaluation. What is this?

Source Evidence

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What's on the label

Sold to third parties

?45% confidence

To opt out of sales of personal information or targeted advertising

Dispute this finding →

Shared for advertising

YES97% confidence

We may disclose personal information to advertising and analytics providers in connection with the provision of tailored advertising, to monitor the performance of advertisements displayed on our behalf on the Services and across the Internet

Dispute this finding →

Cross-site tracking

YES90% confidence